FAQ
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If you are anything like me, then you're bound to have questions
If you are anything like me, then you're bound to have questions
Who Do I Treat?
E-V-E-R-Y-O-N-E 😊 Ages 12 years to 100. I treat everyone from first responders to teachers to children to anyone in-between. I am also proud to be an LGBTQ+ supporter and provider. For me, I like people too much to choose so I take em’ all 😊
What Do I Treat?
Depression, Anxiety, Relational issues, Trauma and PTSD, Behavioral issues, Coping skills, Self-confidence/self-esteem issues, Bipolar Disorder, Anger Management, Stress, Impulse control issues, Emotional Disturbance, Self-Harming, Suicidal Ideation, Peer Relationships, School or Work-related issues, Panic Attacks, Older Adult related issues, Parenting issues, Caregiver burnout, Grief/loss, Codependency issues, Teen/Adolescent related issues, Life Transitional Issues, Divorce, Domestic Abuse, ADD/ADHD, Domestic Violence, Sexual Abuse, Family Conflict, Sports Performance, Mood Disorders, Thinking Disorders, Child Abuse or neglect, and Sexual orientation related issues.
What’s Counseling or Psychotherapy?
Counseling or Psychotherapy are terms often used interchangeably. Counseling is short-term in nature and typically focuses on a specific problem and the necessary steps to solve it. Psychotherapy on the other hand is typically longer in duration and focuses on overall patterns, underlying issues, and recurrent feelings of the past and the present.
How Do I Choose Between Counseling or Psychotherapy?
The great news: You don’t. Choosing between Counseling or Psychotherapy isn’t as important as finding a mental health care provider who’s a good fit for you. And if I’m not, that’s okay. I’d be happy to help find you someone who is.
Do I Need Counseling or Psychotherapy?
If you’re here, then chances are the answer is YES. Life is hard. Everyone needs some type of counseling or psychotherapy at one point in their lives or another. Either way, I’m glad you’re here. Let’s do this!
What insurance plans do you take?
Ambetter, BCBS, QualChoice, Cigna, and UHC/Optum
Traditional Medicaid and Medicare (*Still waiting on the Advantage Plans to be approved*)
What if I don’t have insurance?
That’s okay. I also offer cash rates for those who don’t have insurance or are uninsured, don’t have coverage for mental health services through their insurance plan, those with out-of-network insurance coverage, or clients who choose not to use their insurance benefits. The cash rate is negotiated on a case-by-case basis. My biller does not submit claims for out-of-network insurance plans AKA insurance companies I'm not paneled with. You can contact (870) 406-4705 and request a SUPERBILL that you can personally submit to your insurance company.
As of January 1, 2022, under the No Surprises Act, all medical professionals and healthcare professionals are required to provide a Good Faith Estimate (GFE) for all current and new clients that outlines the expected cost of treatment for those that are uninsured or those who are insured but choose not to use their insurance benefits to pay for mental health services. The Good Faith Estimate (GFE) is provided to give you an approximate idea of the cost of mental health therapy services based on current information. Actual costs may vary depending on your individual needs, the length of treatment, and any unforeseen circumstances; it is not a guarantee of the final cost.
Can this Website Cure or Treat me?
No!!!!!!!!! This website is intended for informational purposes only and does not constitute a therapeutic relationship. I am simply sharing who I am, what I offer, what I treat, and who I treat. The information on this website is not a substitute for seeking professional advice and/or services. All information shared on this platform is considered operational, correct, and confidential, but due to the inherent limitations of online communication and technology complete privacy and accuracy cannot be guaranteed. Reasonable steps to protect user data have been taken.
I'd be happy to answer any additional questions you might have!
How much does it cost?
Unfortunately, this is a loaded question. Insurance companies set rates according to their own policies and procedures; they basically determine the cost or fee. Each carrier has different rates they reimburse for mental health services. I do my best to work with your insurance plan, but CANNOT GUARANTEE exact cost. My biller will provide you with an estimate prior to your first scheduled appointment, but again, this is only an estimate and not a guarantee. I can't tell you the number of times I've personally called to verify insurance benefits just to be told 1-5 different versions based on whoever answered the phone 🤦I strongly encourage clients to call their insurance company and ask about their insurance benefits. This information is located on the back of your insurance card. Any services not covered by your insurance benefits are solely your responsibility. Payment for services rendered are due at time of service.
**No one will be denied access to services due to an inability to pay. I offer a Pay What You Can Rate for those experiencing financial hardships, are uninsured, or due to unforeseen circumstances**
Spring River Counseling, LLC
Spring River Counseling, LLC
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